The Business Strategy Workshop was successfully held on December 14th and 15th.

Q: How do you feel about Thanpyuzayat Branch being recognized as the branch with the highest PAR reduction for September? 

A: I’m very happy and proud that we were able to win an award as a result of the staff's best efforts and hard work. 

 Q: As a branch manager, what did you do to reduce PAR, and how did your staff contribute to achieving such a significant reduction? 

A: I prepared necessary data in advance and coordinated interventions, working together with the staff to mediate with clients. We shared weekly target and actual data, discussing progress. The staff worked hard to quickly collect overdue amounts from clients who had spent little time in the area. They also negotiated new agreements with the clients on the amounts to be repaid and the deadlines, and executed contracts for repayments. 

 Q: In your opinion, what are the key factors for reducing PAR, and how should it be done? 

A: It is important to update the DDFR of overdue clients and ensure there is no break in communication. Follow up on the next meeting date, remind clients of their repayment due dates in advance by phone, and ensure accurate coordination on the amounts and dates they can repay during interventions. It's also crucial to meet the overdue clients on the scheduled date, motivate them to repay, and encourage them with positive words. Thank you!

Thanphyuzayat branch's team members