Ya Min Thu| Field Officer| Bhamo Branch
How do you feel about receiving the award as the Type B branch?
As the Bhamo branch, we are very happy to receive this award unexpectedly.
Can you share your experience on how you communicated with your team and collected despite the challenges you faced?
During the collection process, due to the current circumstances, we only visited the places that were accessible, and to ensure continuous communication with our members, we used various communication methods such as WeChat and Viber. The main effort was to maintain constant contact with the members and make sure we worked hard in various ways to ensure they could repay their loans. I would also like to add that we are very happy to receive this award as the Bhamo branch, especially during this time when we didn’t expect it. Moving forward, we will continue to stay focused on our work and make further efforts to collect the outstanding amounts.
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